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After-sales Service

Except AI-6C/6A

Once you buy our Fusion Splicer machine, we offer original packaging new machine, the products meet industry-related quality standards and commitment to enjoy the following services provided by our company:

Five-years warranty, but these circumstances are not within the scope of this provision.

A、Except for the cleaver, Miller clamp, stripping pliers, fiber holders and other tools whose life depends on the frequency of use and the use of the environment.

B、Electrodes are consumables, it is in termination after the electrodes splicing 4,000 times.

C、Battery warranty for one year, it is in free warranty where it is damaged or can not be charged in one year.

D、Due to natural disasters and other outside force majeure caused by failure or damage.

E、Human factors cause the machine to strong shocks, drops and other factors result in damage.

F、Without our company authorization, unauthorized disassembly, repair situation; at the same time our company reserves the right to further responsibility.

G、The customer bear the out and home shipping cost.